Privacy Policy

Chipino Labs ("Company," "we," "us," or "our") operates the RipMoar trading card game scanner application ("App," "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use RipMoar. By using RipMoar, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: Username, email address, password (encrypted)
  • Profile Information: Display name, avatar image (optional)
  • Collection Data: Card collection information you choose to save
  • User Content: Photos of trading cards you scan, custom notes, ratings
  • Communication: Messages sent through support channels or feedback forms

1.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features used, scan frequency, time spent in app
  • Log Data: IP address, access times, pages viewed, crashes, and errors
  • Camera Data: Temporary image data for card recognition (processed locally when possible)
  • Location Data: General location (city/region) if you grant permission
  • Analytics Data: Website usage through Google Analytics including page views, scroll depth, time on page, button clicks, and user engagement patterns

1.3 Information from Third Parties

  • Card Database Information: Card details, pricing, and market data from trading card databases
  • Authentication Services: If you sign in with social media accounts, we receive basic profile information
  • Analytics Services: Aggregated usage statistics from Google Analytics and other analytics providers

2. How We Use Your Information

  • Provide Services: Card recognition, collection management, pricing data
  • Improve Experience: Enhance accuracy, add features, fix bugs
  • Communication: Send updates, support responses, important notices
  • Analytics: Understand usage patterns and improve our website and app performance
  • Security: Detect fraud, abuse, and security threats
  • Legal Compliance: Meet legal obligations and enforce our terms

3. Information Sharing and Disclosure

3.1 We Do NOT Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 When We May Share Information

  • Service Providers: Third-party companies that help us operate the app (hosting, analytics, payment processing)
  • Legal Requirements: When required by law, court order, or government request
  • Safety and Security: To protect rights, property, or safety of users or others
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Consent: When you explicitly agree to sharing

4. Data Security and Storage

  • Encryption: Data is encrypted in transit and at rest using industry-standard methods
  • Access Controls: Limited employee access on a need-to-know basis
  • Regular Audits: Security practices are regularly reviewed and updated
  • Data Centers: Information stored in secure, certified data centers
  • Retention: Data retained only as long as necessary for stated purposes

5. Your Privacy Rights and Choices

5.1 Account Management

  • Access: View and download your personal information
  • Update: Correct inaccurate or incomplete information
  • Delete: Request deletion of your account and associated data
  • Export: Download your collection data in a portable format

5.2 Communication Preferences

  • Opt out of promotional emails (account-related emails may still be sent)
  • Control push notification settings in your device or app settings
  • Manage marketing communication preferences in your account

5.3 Analytics and Tracking

  • You can opt out of Google Analytics tracking through browser settings or Google's opt-out tools
  • Disable location services in your device settings
  • Clear cookies and browsing data to reset tracking preferences

6. Children's Privacy

RipMoar is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents and guardians who believe their child has provided personal information should contact us immediately at ops@chipino.xyz.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

  • Data processing agreements with service providers
  • Compliance with applicable data protection laws
  • Standard contractual clauses for international transfers

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice in the app

Your continued use of RipMoar after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Chipino Labs

Email: ops@chipino.xyz

Subject Line: Privacy Policy Inquiry

This Privacy Policy is effective as of January 1, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.